UConn Outdoors Job Descriptions

Uconn Outdoors Staff

Reports To: UConn Outdoors Manager, Coordinator – Outdoor Programs, Intern – Outdoor Programs

Basic Function:

Responsible for daily operations of the UAC, including customer assistance with trip registration, equipment rental, and answering question / giving advice on outdoor activities.

Duties and Responsibilities:

  • Assist customers with online trip registration process and creation of a RecReg profile
  • Assist customers with equipment rentals / reservations
  • Inspection of rental items for damage / missing parts / functionality
  • Recognize and report rental issues, such as lost, damaged, or overdue items
  • Assist UAC Manger with equipment preparation for trips and clinics
  • Check and resolve rental system discrepancies
  • Maintain cleanliness / organization of UAC
  • Assist with special projects as needed

Minimum Qualifications:

  • Student currently enrolled at the University of Connecticut
  • Enthusiasm for outdoor recreation
  • Good interpersonal and communication skills
  • Maintain CPR / AED certifications!
  • Commitment to complete training and tutorials

Preferred Qualifications:

  • Prior customer service experience
  • Prior experience with outdoor equipment
  • Knowledge of nearby areas for outdoor recreation

Trip Leader

Reports To: UConn Outdoor Manager, Coordinator – Outdoor Programs, Intern – Outdoor Programs

Basic Function:

Responsible for activity instruction, equipment preparation, participant communications and safety, and implementation of Risk Management Plans on Outdoor clinics and trips.

Duties and Responsibilities:

  • Able to perform and teach required skills / participant learning outcomes for activity
  • Have a clear understanding of trip’s Risk Management Plan
  • Be familiar with trip location, equipment, and procedures
  • Prepare all necessary equipment prior to trip
  • Obtain participant waiver prior to trip and bring copy into the field
  • Review participant medical information and be prepared to deal with any relevant issues
  • Clear communication with participants prior to and during trips
  • Take attendance and mark no-shows prior to trip departure
  • Post-trip clean-up and repairs, if necessary
  • Submit Trip Report within 1 week of trip

Minimum Qualifications:

  • Student currently enrolled at the University of Connecticut
  • Good leadership, interpersonal, organizational, and communication skills
  • Maintain WFA and CPR / AED certifications
  • Commitment to complete training and tutorials

Preferred Qualifications:

  • Prior experience with outdoor activities
  • Prior leadership experiences

Bike Mechanic

Reports To: UConn Outdoors Manager, Coordinator – Outdoor Programs, Intern – Outdoor Programs

Basic Function:

Responsible for maintaining, repairing, and requesting purchases for the UAC and UConn Cycles bike fleets, as well as keeping accurate log of activities. Provide leadership and mentoring in teaching bike maintenance skills / techniques to both staff and participants.

Duties and Responsibilities:

  • Manage maintenance, accurate inventory, and repair of bike fleets
  • Identify equipment needs and request purchases
  • Identify and report issues with bikes
  • Keep accurate log of current each bike fleet status
  • Keep accurate status of each UAC bike in the computer rental system
  • Maintain cleanliness / organization of UAC bike fleet and relevant equipment
  • Teach bike clinics in a clear, comprehensive, and professional manner

Minimum Qualifications:

  • Student currently enrolled at the University of Connecticut
  • Prior experience with bike repair maintenance
  • Leadership, organizational, and communication skills
  • Maintain CPR / AED certification
  • Commitment to complete training and tutorials

Preferred Qualifications:

  • Prior experience as a bike mechanic in a shop

UConn Outdoors Manager

Reports To: Coordinator – Outdoor Programs, Intern – Outdoor Programs

Positions Directly Supervised: Bike Mechanic, UConn Outdoors Staff

Basic Function:

Responsible for overseeing and facilitating the daily operations of the UAC, including it’s staff, facilities, systems, and equipment.

Duties and Responsibilities:

  • Manage maintenance, accurate inventory, and repair of UAC equipment
  • Identify equipment and facility needs and request purchases
  • Identify and report issues with computer systems
  • Manage and report rental issues, such as lost, damaged, or overdue items
  • Oversee / manage equipment preparation for trips and clinics
  • Check and resolve rental system discrepancies
  • Maintain cleanliness / organization of UAC

Minimum Qualifications:

  • Student currently enrolled at the University of Connecticut
  • Prior experience working in UAC / good working knowledge of policies and procedures
  • Good leadership, interpersonal, organizational, and communication skills
  • Competence with equipment repair and maintenance
  • Maintain CPR / AED certification
  • Commitment to complete training and tutorials

Preferred Qualifications:

  • Prior leadership experiences

Climbing Center Supervisor

Reports to: Climbing Center Manager, Coordinator – Outdoor Programs, Intern – Outdoor Programs

Basic Function:

The Climbing center Supervisor is responsible for supervision of the daily operation of Climbing Center including open climbing hours, climbing orientation instruction, and special events.

  • Duties and Responsibilites:
    Responsible for enforcing departmental and university policies and procedures in all matters pertaining to the Student Recreation Facility
  • Support an environment that encourages, values, and delivers outstanding customer service
  • Provide administrative support by:
    • Checking the climbing eligibility of participants
    • Check out climbing equipment to participants
    • Maintaining accurate records supervisor forms, climber log sheets, climbing orientation waivers/skills sheet, maintenance logs, etc…
  • Provide instruction for workshops, orientations and special events; follow established curriculum for instructional content for each session
  • Adhere to and implement risk management plans for Climbing Center
  • Visually inspect equipment and facility; document results of such inspections; remove any equipment in questionable condition and inform supervisor for additional review and inspection
  • Attend all staff meetings & trainings requested by supervisors
  • Perform other duties as assigned by supervisors

Minimum Qualifications:

  • Commitment to complete training and tutorials to acquire working knowledge of all climbing equipment, instruction
  • Obtain and maintain CPR/AED certifications
  • Excellent interpersonal, organizational, and verbal communication skills

Climbing Center Route Setter

Reports to: Climbing Center Manager, Coordinator – Outdoor Programs, Intern – Outdoor Programs

Basic Function:

The Climbing Center Route Setter is responsible for safely setting climbing routes that will be engaging and challenging to participants.

Duties and Responsibilities:

  • Responsible for enforcing departmental and university policies and procedures in all matters pertaining to the Student Recreation Facility
  • Support an environment that encourages, values, and delivers outstanding customer service
  • Must be able to strip and set roped routes and bouldering problems
  • Maintaining accurate records route setting distribution log, equipment inspection and repair
  • Adhere to and implement risk management plans for Climbing Center
  • Visually inspect equipment and facility; document results of such inspections; remove any equipment in questionable condition and inform supervisor for additional review and inspection
  • Attend all staff route setter meetings & trainings requested by supervisor
  • Perform other duties as assigned by supervisor

Minimum Qualifications:

  • Must be a Climbing Center Supervisor
  • Must be able to climb competently at a high skill level
  • Must pass route setter performance trial
  • Commitment to complete trainings and tutorials to acquire and improve climbing and route setting skills
  • Obtain and maintain CPR/AED certifications

Climbing Center Manager

Reports to: Coordinator – Outdoor Programs, Intern – Outdoor Programs

Position Directly Supervised: Climbing Center Supervisor and Climbing Center Route Setter

Basic Function:

The Climbing Center Lead Route Setter is responsible for coordinating all route setting and training/evaluation of route setter staff. Assist in the daily management of the Climbing Center and training of all climbing center staff.

Duties and Responsibilities:

  • Responsible for enforcing departmental and university policies and procedures in all matters pertaining to the Student Recreation Facility
  • Support an environment that encourages, values, and delivers outstanding customer service
  • Assist in the training, supervision, and evaluation of climbing wall staff
  • Must be able to strip and set roped routes and bouldering problems
  • Maintaining accurate records route setting distribution log, equipment inspection and repair, staff meeting and training agendas
  • Must be able to evaluate and provide constructive feedback to staff
  • Adhere to and implement risk management plans for Climbing Center
  • Visually inspect equipment and facility; document results of such inspections; remove any equipment in questionable condition and inform supervisor for additional review and inspection
  • Must be able to work outside of normal climbing center operational hours
  • Assist with the development of program and staff incentive programs
  • Assessment of climbing center route and equipment needs
  • Perform other duties as assigned by supervisor

Minimum Qualifications:

  • Must be a Climbing Center Route Setter
  • Must be able to climb competently at a high skill level
  • Commitment to complete trainings and tutorials to acquire and improve climbing and route setting skills
  • Obtain and maintain CPR/AED certifications
  • Excellent interpersonal, organizational, and verbal communication skills