Member Services FAQ
Membership Options
Can I purchase my membership online or in-person?
- Online: Memberships are available for online purchase for the following: Faculty/Staff, UConn Affiliates and Student Non-Fees. NetID required for login.
- In-person:All memberships are available in-person…by appointment only. Available Sales Hours are Monday - Thursday 9am - 5pm. Email recmembership@uconn.edu to schedule your appointment. Please indicate preferred date and time in your request.
How do I sign up for a Payroll Deduction Membership?
- Payroll Deduction memberships must be purchases in-person by appointment only. Email recmembership@uconn.eduto schedule your appointment. Please indicate preferred date and time in your request.
- Faculty/Staff eligibility only.
Is my spouse/partner able to purchase a membership?
- The Plus One (+1) membership applies to spouses/domestic partners of an eligible Faculty, Staff, or Affiliate.
- The primary member must be a current member and maintain membership for the Plus One (+1) to be eligible for the pricing category.
- The primary member and Plus One (+1) must both be present at sign-up.
- The primary member must be a current member to add a Plus One (+1) and must also be present at sign-up.
- Payroll deduction is available to Faculty/Staff memberships only.
- This membership category is not available for purchase online.
Is there an age requirement for membership?
- To sign-up for a membership, you must be 18 years or older.
- Valid ID required at sign-up.
How can I renew my membership?
- Renewals are available online by logging in to your account at https://myrec.uconn.edu/
- In-person memberships are available by appointment only. Email recmembership@uconn.edu
What type of payment do you accept?
- UConn Recreation accepts Credit Card only for all membership types
Do I have to pay tax on my membership?
- All memberships subject to 6.35% Connecticut sales tax
How do I cancel my membership?
- Membership cancellation requests must be submitted via the Cancellation Request Form
Locker Services
Can I purchase a locker online?
- Lockers must be initially purchased in-person and are by appointment only.
- Available Sales Hours are Monday - Thursday 9am - 5pm.
- Email recmembership@uconn.edu to schedule your appointment. Please indicate preferred date and time in your request.
How do I renew my locker?
- Renewals are available online by logging in to your account at https://myrec.uconn.edu/
Do I have to pay tax for my locker rental?
- All locker rentals are subject to 6.35% Connecticut sales tax.
What type of payment do you accept?
- UConn Recreation accepts Credit Card only for locker service.
Member Services
1-Day Guest Passes
Can I purchase a 1-Day Guest Pass for someone else?
No. Guests are responsible for account creation, purchase, and redemption via the UConn Rec Mobile App.
Can a student purchase a 1-Day Guest Pass?
- Guest passes are available to purchase online.
What type of valid photo ID is required?
Must provide physical government-issued photo ID
- State ID
- State Driver's License
- Passport
- Military ID
How old do I need to be to purchase a 1-Day Guest Pass?
Must be 18 years or older and present a valid photo ID.
Are additional services included?
Locker rooms are available for use. However, programs, equipment check, and towel services are not available.
I forgot my mobile device with my 1-Day Guest Pass on it…can I still get into the facility?
No. The UConn Rec Mobile App is required for redeeming guest passes and accessing the facility.
Can I buy a 1-Day Guest Pass in-person?
No. 1-Day Guest Passes are only available for purchase online.
How much does a 1-Day Guest Pass cost?
$10.00 plus tax