UConn Recreation

General Duties:

• Responsible for enforcing departmental and University policies and standard operating procedures in all matters pertaining to UConn Recreation.
• Support an environment that encourages, values, and delivers outstanding customer service, in which inclusion and equity is prioritized.
• Provide direct service to patrons and participants.
• Recognize and respond to emergency situations by activating the Emergency Response Plan (ERP).
• Attend mandatory staff meetings and trainings, as assigned, and respond to email communication in a timely manner.
• As the customer service assistant, monitor access control, greet patrons, and verify access with photo identification.
• As the customer service assistant, process guest passes and verify identification prior to entry.
• As the customer service assistant, answer patron questions and request support from the Manager on Duty as needed.
• As the customer service assistant, when entry is denied, direct patron to appropriate area for support and provide ‘direction card.’
• As the equipment check assistant, verify student ID, and fulfill requests for equipment rental.
• As the equipment check assistant, launder towels, fold, and restock towel kiosks.
• As the facility assistant, complete assigned cleaning tasks from maintenance log. Confirm completion of the tasks.
• As the facility assistant, monitor activity of patrons and reinforce safety and proper policy.
• As the facility assistant, complete scheduled maintenance, as assigned. Submit report.
• As the facility assistant, collect soiled towels, load, and operate the washing machine and dryer. Remove clean towels, fold towels, and fill towel storage racks.
• As the facility assistant, restock Towel Tracker.
• As the facility assistant, upon request, unlock locker for patron. Confirm contents and verify identity.
• As the facility assistant, complete set-up and take down of programming and rooms, as scheduled.
• Record all equipment and facility maintenance/housekeeping issues in the maintenance log. Report imminent safety concerns to Manager on Duty.
• Collaborate with the operations team to coordinate closing procedures.
• Complete additional duties as assigned.

Minimum Qualifications

• Regularly required to kneel, bend, crouch, lift, reach, and push and pull up to 30 lbs.

General Duties:

• Responsible for enforcing departmental and University policies and standard operating procedures in all matters pertaining to UConn Recreation.
• Support an environment that encourages, values, and delivers outstanding customer service, in which inclusion and equity is prioritized.
• Provide direct service to UConn Recreation patrons.
• Recognize and respond to emergency situations by activating the Emergency Response Plan (ERP).
• Attend mandatory staff meetings and trainings, as assigned, and respond to email communication in a timely manner.
• Enforce principles of the American Red Cross Lifeguard. Continuously guard and scan the pool area.
• Responsible for the setup of lanes, diving blocks, water polo goals, etc. for all open swim, competitive sports, and UConn Recreation events.
• Responsible for safety and accident prevention of all activities in the Aquatic Center.
• Responsible for completing all shift tasks within assigned daily task list, to include, but not be limited to, testing ADA equipment, clearing the deck, cleaning stainless steel railings, and sanitizing guard stands.
• Conduct pool inspections and complete pool chemical logs; report imbalances or concerns to the Manager on Duty.
• Report imminent safety concerns to Manager on Duty.
• Conduct opening and closing procedures as described in procedures protocol.
• Complete additional duties as assigned.

Minimum Qualifications:

• Must hold current lifeguard certification through the American Red Cross or equivalent, at time of anticipated employment start date.
• Regularly required to kneel, bend, crouch, lift, reach, and push and pull up to 30 lbs.